I have worked as a medical receptionist since 2009. I love my work and enjoy liaising with patients ensuring they understand all aspects of their medical care.
I have worked in practice management roles for many years. I enjoy maintaining a well organised office and aim to always ensure patients are well informed and that all questions are answered. My background as a physiotherapist gives me an excellent insight into orthopaedic patient needs.
Coming from an accounting background I have enjoyed the transition into medical reception work. I particularly enjoy the patient interaction and ensuring their medical treatment is as stress free as possible.
On completion of my university degree, I commenced work in the perioperative department of the Princess Alexandra Hospital in 2003. During my time there I worked in all three specialties of theatre including anaesthetics, recovery and scrub/scout nursing. Over the years I have worked at Ipswich Hospital in the operating theatre and St Andrews Private Hospital Ipswich.
An interest in orthopaedic surgery encouraged my decision to advance my formal education and after completing a Masters Degree in Clinical Practice, I have worked as a Perioperative Nurse Surgical Assistant since 2014. My role as a practice nurse is to provide patient education regarding surgery and post-operative management and care of the patient. It is a privilege to care for patients through all stages of their surgical journey.
As a current medical student, with the hope of becoming an Orthopaedic Surgeon, I thoroughly enjoy working as a medical receptionist. It allows me to further understand patients’ needs as well as the behind the scenes processes required for a patients successful outcome.